Privacy & Cookie Policy
Last reviewed: January 2025
Our Privacy Policy
Fretwell Print and Design Limited (Data Controller) complies with all aspects of the General Data Protection Regulation (GDPR). This site does not capture information about your visit automatically. We respect your privacy and will not disclose any personal information or information about your business to any organisation other than our own.
The only information we capture is when you actively contact us - for example by using our email links or contact forms. This Privacy Statement outlines how that information is treated and forms part of the Terms and Conditions of this site. We may modify our Privacy Statement from time to time.
If we do collect information, we collect it in the following circumstances:
- When you email, call or write to us for further information.
- When you respond to one of our mailings or other promotions.
What information do we collect?
We collect directly your company, name, address, telephone and email details, plus any relevant information within your communication.
Why do we collect it?
To enable you to use our services for the production of printed literature or Direct Mail products. To provide marketing communications such as emails which are relevant and of interest to you. You will be given the opportunity to opt in or opt out at time of collection and on all further communication.
If you wish to opt out please email info@fretwell.co.uk.
Sharing information
We will not share your personal details such as name, address, email, telephone etc., or information about your business, with any organisation other than our own (Fretwell Print and Design Limited).
Security
We will take every precaution to protect your personal information.
Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy, or to correct or delete your data, please contact our Data Protection Officer by any of the following methods:
- Post: Data Protection Officer, Fretwell Print and Design Limited, Healey Works, Goulbourne Street, Keighley, West Yorkshire, BD21 1PX
- Phone: 01535 600 714
- Email: info@fretwell.co.uk
Third party websites
Fretwell Print and Design Limited is not responsible for the content or privacy policy of third party websites.
Changes to the Privacy Policy
Fretwell Print and Design Limited will regularly review this policy and will make updates from time to time.
Data Protection Office
Data Protection Officer, Fretwell Print and Design Limited, Healey Works, Goulbourne Street, Keighley, West Yorkshire, BD21 1PX. Tel: 01535 600 714. Email: info@fretwell.co.uk.
Our Cookie Policy
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use, the information we collect using cookies and how that information is used, and how to control cookie preferences.
What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, and understand how the website performs and where it needs improvement.
How do we use cookies?
Our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function correctly and do not collect any personally identifiable data. Third-party cookies are used mainly for understanding how the website performs and how you interact with it, keeping our services secure, and providing a better overall user experience.
Types of cookies we use
Essential
Necessary for the website to function. They maintain user sessions and prevent security threats. They do not collect or store any personal information.
Statistics
Store information such as the number of visitors, which pages have been visited and the source of the visit. These help us understand how the website performs.
Marketing
Used to personalise advertisements shown to you and to track the efficiency of ad campaigns.
Functional
Support non-essential functionalities such as embedding content or sharing pages on social media platforms.
Preferences
Store settings and browsing preferences such as language so that you have a better experience on future visits.
Cookies used on this website
| Cookie | Description |
|---|---|
| _ga | Installed by Google Analytics. Calculates visitor, session and campaign data and tracks site usage. Stores information anonymously. |
| _gcl_au | Used by Google Analytics to understand user interaction with the website. |
| _gid | Installed by Google Analytics. Stores information on how visitors use the website to create an analytics report. |
| _hjid | Set by Hotjar. Persists a random user ID unique to the site to attribute behaviour across visits to the same user. |
| NID | Used to build a profile based on user interest and display personalised ads. |
How do I control cookie preferences?
Different browsers provide different methods to block and delete cookies. You can change your browser settings to block or delete cookies. To find out more about how to manage and delete cookies, visit www.allaboutcookies.org.
Registered in England No. 3004170
Healey Works, Goulbourne Street, Keighley, West Yorkshire, BD21 1PX
Tel: 01535 600 714 | Email: info@fretwell.co.uk