Financial Services Print & Secure Mailings
Financial services print and customer mailings produced in-house in Yorkshire, bringing print, data processing and enclosing together for sensitive communications.
FCA-Regulated Print & Compliance Mailings
Financial services print carries a compliance burden that other sectors do not. FCA-regulated communications - including key information documents, risk warnings, terms and conditions changes and pre-contractual disclosure - must be produced accurately, despatched to regulatory timelines, and evidenced through audit trails. Errors are not just operationally costly; they carry reputational and regulatory risk.
Fretwell's 100% camera-matched enclosing system verifies every pack as it is assembled. Each envelope is weighed and camera-checked against the intended contents before sealing - if the pack weight or barcode scan does not match the expected values, the machine stops and the pack is rejected for manual investigation. For high-volume personalised mailings where a single mismatch would be a serious breach, this verification step is not optional - it is fundamental.
Data is processed in our ISO 27001-certified secure environment, with access controls, encryption and audit logs that satisfy the data security requirements of FCA-regulated firms. We are happy to supply our information security documentation for your procurement and compliance review.
- FCA-regulated compliance mailings with full audit trail
- Annual statements and policy renewal notices
- Encrypted, secure data processing environments
- 100% camera-verified enclosing on every job
- Strict disaster recovery and business continuity plans
- Full Royal Mail Sustainable Mailing rebate access
Annual Statements & Pension Communications
Annual statement runs - pension benefit statements, investment portfolio summaries, savings account statements - represent some of the most time-critical, high-volume production work in the financial sector. Regulatory deadlines are fixed, volumes can run into millions of pieces, and every statement carries unique personal financial data that must reach only its intended recipient.
Fretwell has handled annual statement campaigns for some of the UK's largest financial institutions. Our workflow begins weeks before the drop date: data is received via secure SFTP, processed through our hygiene and personalisation pipeline, and scheduled against our production calendar to ensure the full run completes within your regulatory window. Camera-matched enclosing then verifies every pack before it leaves the building.
Business continuity and disaster recovery planning is a formal part of our ISO certification, not an afterthought. We maintain documented backup procedures for production equipment and data systems, so a single equipment failure does not put your regulatory deadline at risk. Ask your account manager for our disaster recovery documentation if your procurement team requires it.
Financial Print, End to End
Annual Statements
Shareholder, pension and savings statements at scale - produced and despatched to FCA deadlines.
Policy Renewals
Timely renewal and premium notice mailings with 100% camera-verified enclosing.
Welcome Packs
New customer onboarding documents and inserts, personalised and assembled in-house.
Compliance Notices
FCA-regulated communications produced accurately, with full audit trail on data and production.
Direct Mail Campaigns
Targeted acquisition and retention mailings, with data processing and postal optimisation included.
Remittance & Invoices
High-volume transactional print with full data integrity and verified pack assembly.